Refund & cancellation policy

My Real Estate Business Coach is operated by Shannon Foster-Boline, a sole proprietor in Tennessee. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders; Paddle handles customer service inquiries and returns.

14-day money-back guarantee

In addition to any rights you may have under applicable law or Paddle's Buyer Terms, we offer a voluntary full refund of your initial paid My Real Estate Business Coach subscription purchase if you request it within 14 days of the original purchase date.

Contact shannon@fosterbolinegroup.com or 865-617-8287, or use the applicable Paddle buyer-support process at paddle.net, to request assistance.

This voluntary 14-day guarantee applies to the initial paid subscription purchase. It does not create a new 14-day refund period for each recurring renewal. Nothing in this policy limits any refund, cancellation, withdrawal or consumer rights that applicable law or Paddle's Buyer Terms require.

Cancelling your subscription

You can cancel at any time from Account settings, using Manage billing. When you cancel:

• future renewals stop;
• paid access continues through the period you have already paid for;
• after paid access ends, your account returns to the Free plan;
• your plan and existing product data remain stored;
• subscribing again later can restore access to the paid features and that data.

Cancelling a subscription does not close or delete your account.

Monthly subscriptions

Cancelling a monthly subscription stops future renewals. After the initial 14-day voluntary guarantee has passed, we do not automatically provide a prorated refund for unused days in the billing month you have already paid for, except where applicable law or Paddle's Buyer Terms require it. You keep full access until the end of that paid month.

Annual subscriptions

Cancelling an annual subscription stops the next annual renewal. After the initial 14-day voluntary guarantee has passed, we do not automatically provide a prorated refund for the unused portion of the year you have already paid for, except where applicable law or Paddle's Buyer Terms require it. You keep full access through the end of that paid year.

For example: an annual member who cancels part-way through the year keeps access until the end of that paid year, and is simply not renewed afterwards.

If something has gone wrong, or you believe your situation warrants a refund, contact shannon@fosterbolinegroup.com — we would rather hear from you than have you stay unhappy.

Closing or deleting your account

Closing your account is a separate request. Email shannon@fosterbolinegroup.com and we will close the account and delete or anonymise your data, apart from records we must retain for legal, accounting or transaction-record purposes.

Renewals and founding pricing

Monthly and annual subscriptions renew automatically until cancelled. Existing founding subscriptions remain at the price attached to that active founding subscription while it remains continuously active; it is not a temporary first-year discount. If you cancel and subscribe again later, you are not automatically entitled to the former founding price; the price then current will apply.